Problem:
My computer works correctly, until one day it suddenly went out, and it did not work again. Two days later I turned it on again and again it worked without any inconvenience. At night when he was doing some tasks again he suddenly went out again. And the truth is I do not know what is the cause of all this. I would like you to support me in this.
Solution:
1. Who could have been the cause of this?
It is important to know because, it could have had a strong blow and because of that a hardware failure originated.
2. What could this have caused?
There may be several ways that have happened, but little by little, some possible options of what really happened must be discarded.
3. When did it start with the failures?
Depending on the number of days or weeks passed after you have started to have failures, it may be an important factor in either the problem getting bigger or more likely to affect the other components.
4. Where was the computer located?
This depends or influences a lot, because if it was a blow that caused this, you should know how high it was to the ground, or seeing it in another way it is very important to know where it was to be able to carry out quite clear hypotheses.
5. Whose computer was it?
First of all you must know what the owner of such equipment is, in order to work in the best way doing things with the consent of the owner.
6. What do you think are your chances of being able to give proper maintenance or care to your computer?
The type of care or maintenance that is granted greatly influences it, as this can prevent future failures and avoid higher costs.